Privacy Policy

The practices with respect to personal information collected and used in connection with the website (the “Web site”) and products and services available or enabled via the Web site are governed by this online privacy policy (the "Privacy Policy"). If you have objections to the Privacy Policy, you should immediately discontinue use of the Web site and all the products and services enabled by the Web site. To the extent that any terms of the Privacy Policy conflict with the terms of an existing agreement between you and us regarding the use of specific products and services, the terms of such agreements shall govern.

1. Entities collecting personal information

Personal information on the Web site is collected by iolevel s.r.o., with its registered office at Zelena 1743/18, 16000 Prague, Czech Republic ("Us", "We", "Our"). The collection and use of your personal information shall be governed by this Privacy Policy. The Web site may contain links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to those sites. That privacy policy should identify the entity that is collecting your personal information. In case of future merger or acquisition, or sale of enterprise, our legal successor shall be bound by the provisions of this Privacy Policy in the same extent.

2. Collection of personal information

As a visitor to the Web site, you can engage in many activities without providing any personal information. In connection with other activities, such as purchasing products or services, we may ask you to provide certain information about yourself by filling out and submitting a form. It is optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide certain personal information (as well as certain non-personal information that may be tied to personal information), such as: your first and last name, company name, mailing address (including ZIP code), country of residence, e-mail address (the “Registration Information”). Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. We may also collect information about the use of the products, services and the Web site, such as the number of downloads, types of products or services used, how many users we receive daily, Web site pages visited, and the IP address of your computer. Also may IP address in relation to purchases and downloads be tracked as part of our customer order review and fraud prevention efforts. We may use aggregate, non-identifying statistical data for the purposes of improving the products, services and the Web site, providing more relevant experiences to our customers and for statistical analysis.

3. Collection of information through the License Audit mechanism

By default, when you use the Software with the customized URL of your feed, we will collect usage data, such as the amount of data transfered or packages downloaded through this feed. In addition, we will collect data in this mechanism are, such as your IP address or a cryptographic hash of your e-mail.

4. Collection of information through the Customer Experience Improvement Program (CEIP)

By using our software, you agree that the Software will collect anonymous information about the way you are using the software, such as (but not limited to): configuration of your computer and operating system, performance and reliability of the Software, usage of Software features, metrics of the projects processed by the Software. You further agree to submit that collected anonymous information to us. We do not store your IP address with your CEIP reports. Your source code or object code is never collected and sent to us. CEIP generates a globally unique identifier (GUID) that is stored on your computer to uniquely identify it. The GUID is a randomly generated number; it does not contain any personal information and is not used to identify you. CEIP uses the GUID to determine how widespread the feedback is and how to prioritize it. For example, the GUID allows us to distinguish between one customer experiencing a problem one hundred times and other customers experiencing the same problem once. CEIP reports do not intentionally contain any identifying data about you (such as your name, address, or phone number). However, some error reports might unintentionally contain identifying data, such as a file path or the name of a type contained in your program. The Software filters the information contained in CEIP reports to try to remove any identifying data that they might contain. However, in case that CEIP reports unintentionally contain identifying data, We shall not make any use of this data.

5. Tracking and use of cookies

In order to improve our products or services and the Web site and provide more convenient, relevant experiences to our customers, we and our vendors and agents may use devices, such as cookies, to track your activities. A “cookie” is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card. It cannot be executed as code or deliver viruses.

6. Updating of personal information

We will respect your legal rights regarding access to, and correction and deletion of, your personal information. You have the right to access, correct and delete inaccuracies in your personal information at any time. With respect to registration information, we do not store your login data in a database; however, you have the right to request a complete deletion of any information associated with you. If you wish to exercise this right, please send an email to, and we will make all reasonable efforts to process such action, but make no warranties regarding the time limit for accomplishing this. By consenting with this Privacy Policy you acknowledge that there may be delays to the deletion of your personal data.

7. Grant of consent and other rights of the user

By logging in to the Web site or of the products or services available or enabled via the Web site you grant us your consent with the collection, process and storage of the Registered Information pursuant to applicable provisions of the Czech Act No. 101/2000 Coll., as amended, and Czech Act No. 127/2005 Coll., as amended. This consent is being granted for the whole duration of your usage of the Web site and for the period of 3 years following its termination. If you wish to withdraw your consent, please submit your request to the email address We will make all reasonable efforts to delete such Registered Information, but make no warranties regarding the time limit for accomplishing this. By consenting with this Privacy Policy you acknowledge that there may be delays to the deletion of your personal data. Furthermore, by submitting your email address in connection with registering yourself as a user of the Web site or of the products or services available or enabled via the Web site you grant us your consent with sending business communications pursuant to Section 7 of the Czech Law No. 480/2004 Coll., as amended. Technical information and operational information, as well as information regarding any agreement concluded between you and us are not considered a business communication. You can withdraw such consent by submitting such a request to email address specified above. We will make all reasonable effort to remove your email address from its mailing list. We reserve the right to communicate information regarding products, services, and special offers available from us to you unless (i) you have requested us not to receive such communications, or (ii) such communications are prohibited by law, or (iii) in extraordinary cases we may find it necessary to continue to communicate with you regarding your use of the Web site, products or services available or enabled via the Web site. We will not provide your personal (identifiable) information to other companies or organizations without your consent. We may share anonymous data (statistics) with other parties, these data won’t have any association with any identifiable user.

8. Protection of your personal information

As stated above, the personal information that you provide us in connection with registering yourself as a user of the Web site or of the products or services available or enabled via the Web site is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through your GitHub login information. In addition, your Registration Information resides on secure servers of Microsoft Corporation. We try to keep the information we collect from you as secure as possible and we take reasonable steps to maintain the security of your personal information and to prevent unauthorized access to it by those who do not have a legitimate need for it. Please be aware that no security measures are perfect or impenetrable. With respect to this, we cannot guarantee that your personal information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of the Web site). We have appointed a Data Protection Officer (DPO) to ensure all legal practices pursuant to European law are being followed, to educate new staff members regarding our policies, and to oversee and, if necessary, amend operational practices to comply with European law. If you have any concerns, you may contact our DPO at

9. Disclosure of personal information

We may disclose your personal information to appropriate third parties to process transactions you initiate, including invoicing for purchases made and to contact you on our behalf regarding your account or software you have licensed from us. Examples of such third parties are our order processing and fulfilment service providers, companies that provide us with support services, credit card processing companies. Our payment and order processing service provider is Digital River, Inc., De Cuserstraat 93, 2nd floor, 207-208 office, 1081 CN Amsterdam, The Netherlands, VAT ID: NL 815605468B01. We may also disclose your personal identifying information to third parties if we are required to do so by law, or if we believe that such action is necessary to (i) comply with legal processes such as court order, or (ii) protect our rights and property, or (iii) protect against misuse or unauthorized use of our Web site and/or software products. We will not disclose your personal information for other reasons than expressly stated above as exceptional and for fulfilment of orders, services or another obligation towards you as our customer.

10. Modifications of the Privacy Policy

We reserve the right, at its sole discretion, to modify or replace the Privacy Policy at any time. If the alterations constitute a material change to the Privacy Policy, We will notify you by sending an email to your contact address, unless you did not provide us with a valid contact address. What constitutes a "material change" will be determined at our sole discretion, in good faith and using common sense and reasonable judgment.

11. Miscellaneous

No agency, partnership, joint venture, or employment is created as a result of the Privacy Policy and you do not have any authority of any kind to bind us in any respect whatsoever. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. We shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure. If any provision of the Privacy Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Privacy Policy shall otherwise remain in full force and effect and enforceable. The Privacy Policy is not assignable, transferable or sublicensable by you except with our prior written consent. We may transfer, assign or delegate the Privacy Policy and its rights and obligations without consent. The Privacy Policy shall be governed by and construed in accordance with the laws of the Czech Republic.